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In order to use Quicken with your online banking account, you will need to go through a sort deactivation and reactivation process in Quicken. Please refer to the instructions below that fit your version of Quicken.

Windows Instructions
Quicken for Windows 2011-2014 Web Connect
Quicken for Windows 2011-2014 Express Web Connect

Mac Instructions
Quicken Essentials for Mac 2010 Express Web Connect
Quicken Essentials for Mac 2010 Web Connect
Quicken for Mac 2006-2007 Web Connect