Careers

   

Join Our Team

La Capitol's culture is rooted deep in our core values. We commit ourselves to giving outstanding service. We believe that it is an honor and a privilege to serve our members and we pride ourselves in making them our top priority. That is why we offer our employees a career, not just a job. Do you want to be the newest member of our team? Apply now if so!

Current Positions:

  • Credit/Debit Card Specialist - Baton Rouge

    We are currently seeking a Credit Card Services Processor to maintain and support the day-to-day operations and servicing of ATM, debit, and credit card accounts in an effective and compliant manner. This is a full-time position.

    Essential Duties and Responsibilities:

    • Reviews and Processes Card related account maintenance.
    • Investigates and Processes fraude/dispute cases.
    • Accurately reviews and completes credit/debit card reports.
    • Assists members with card related questions in an efficient and professional manner.

    Qualifications:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Bachelor's degree from a four year college or university; or two to three years of related experience and/or training; or equivalent combination of education and experience.
    • One year lending experience preferred
    • Experience working in positions that require heavy telephone communication
    • Excellent word, excel and 10-key capability.
    • Ability to quickly pick up multiple systems and have the ability to work between multiple programs and systems
    • Candidate should be a self-starter that can work independently and still be team oriented
    • Very detail oriented and focused
    • Must have a great attitude and work well with others
    • Enjoy working with people both in person and via phone
    • Experience working in a financial institution a plus

    ** Due to the high volume of applicants, only the most qualified candidates will be contacted **
     

  • Member Service Specialist/Concierge

    Are you passionate about helping members with their financial needs? Are you looking for a position that offers a fun and dynamic work environment? We are looking for a Member Service Specialist to join our Westbank Branch, located at 2044 Manhattan Blvd, Harvey, LA.

    This role will be responsible for assisting members with day to day transactions, as well as identifying and offering Credit Union products and services to best fit member needs. Having a minimum of two years of experience in a bank or credit union branch environment with an emphasis on sales will help you succeed.

    Here's what you can expect from the job:

    Essential Duties and Responsibilities:

    • Possess adequate product knowledge as measured by the annual product knowledge certification assessment.
    • Represent the credit union to members in a courteous and professional manner.
    • Provide prompt, efficient and accurate service.
    • Maintain a professional image at all times.
    • Provide specific service-related information concerning credit union services and policies.
    • Stay fully informed of policies and procedures regarding credit union products and services.
    • Accept accountability, maintain accuracy and ensure security of member information.
    • Address member complaints, requests, and assist them with completion of forms, such as direct deposit and payroll.
    • Open new accounts and service existing accounts.
    • Complete all necessary paperwork including sending new member letters, internal documents and reports.
    • Check new account paperwork completed by others for accuracy.
    • Place check orders for members.
    • Process loans including origination, signing loan documents, and placing follow-up calls.
    • Promote credit union products and services through public relations activities at offsite new and existing member locations.
    • Provide information to members on investment alternatives.
    • Provide support to Member Services department by balancing ATMs, working the vault, and handling night deposits as needed.
    • Provide backup to Member Services by operating a cash drawer as necessary.
    • Assist with office reports such as, but not limited to, negative balance, no birth dates, delinquent loans, and NSF reports.
    • Support Credit Union service initiatives, such as the Lender Development program, to cross-sell credit union products and services to help members meet their needs. 
    • Understand compliance issues and attend training as they relate to member services including but not limited to:
      • Bank Secrecy Act
      • Reg P
      • Patriot Act

    Education and/or Experience:

    • Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
    • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
    • Ability to write routine reports and correspondence.
    • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
    • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
    • Ability to deal with problems involving several concrete variables in standardized situations.
    • To perform this job successfully, an individual should have knowledge of Datasafe, Word and lending software.
    • Must be able to travel on occasion.

If you would like to apply for a position at La Cap, you may submit your resume via one of the methods listed below, or stop by any La Cap branch to fill out our Employment Application. All correspondence should be marked ATTN: Human Resources, please include the name of the position you are applying for and the location.

Submit Resumes Via

Fax: 
225.342.5067

U.S. Postal Service Mail:
La Capitol Federal Credit Union
P.O. Box 3398
Baton Rouge, LA 70821-3398

Email:
cmccoun@lacapfcu.org

If you have questions about applying for a job at La Cap, you can contact the HR Department at cmccoun@lacapfcu.org or by calling 225.342.5055 or 800.522.2748.
La Capitol Federal Credit Union is an Equal Opportunity Employer.

Employment Practices

Equal Employment Opportunity
Employee Polygraph Protection Act
Family and Medical Leave Act
E-Verify
Right to Work