Careers

Under the leadership of the IT Manager, the Database & Systems Specialist will assist in implementing and supporting both third party and custom applications with the goal of delivering outstanding service to both internal and external members in the credit union. In addition, this position will respond and interpret data requests from various departments in a timely manner.

Essential Duties and Responsibilities:

• Assist with installing, supporting, and maintaining database systems and applications utilized by staff members and member facing.
• Perform system maintenance and upgrades on systems hosted in our data center.
• Assist in administering and supporting SQL Reporting Services along with other data reporting platforms.
• Utilize data reporting tools to complete data extracts and ad hoc reporting requests for staff members.
• Proactively monitor and troubleshoot scheduled jobs, logs, and system alerts.
• Respond and troubleshoot help desk tickets and issues reported by staff members regarding system functionality or errors.
• Serve as the primary resource for completing first of the month processes and routine tasks.
• Work closely with IT Manager and other resources in the credit union to complete assigned tasks and projects that aligns with the credit union goals.

Required Qualifications:

• Two years of experience in working with SQL Server (2008 R2 and later).
• Two years of experience in troubleshooting or working with object-oriented programs written in C#, VB.Net, or equivalent.
• Two years of experience in working with SQL Reporting Services along with the ability to write complex queries.
• Individual must be knowledgeable working with flat files, access databases, and XML files.
• Individual must be comfortable working with Windows Servers that hosted legacy processes and systems, .Net applications, and web sites through IIS.
• Demonstrate excellent troubleshooting and problem solving skills.
• Demonstrate knowledge in working with financial or lending systems.
• Demonstrate the ability to effectively communicate along with translating and explaining complex terminology to staff members with different personalities and wide range of skill sets.
• Individual must be a self-starter and take initiative in learning processes, discovering new tools, and understanding credit union policies and procedures.

Desired Qualifications

• Any prior credit union experience or financial background is beneficial.
• Experience and basic fundamental understanding working with Visual Studio, SFTP, XML, SSIS, or core banking system.
• Experience working with scripting tool or language such as PowerShell or equivalent.

La Cap FCU offers excellent benefits and is an Equal Opportunity Employer.

Digital Marketing Specialist Job Summary - The ideal candidate for our marketing assistant position is has strong written communication skills, a strong understanding of outbound email and targeting campaigns, and a detailed understanding of website analytics.

Digital Marketing Assistant Duties and Responsibilities

• Develop outbound email for targeted and general membership campaigns
• Copywriting for newsletters, emails, web content and other needs
• Write and distribute regular press releases
• Track marketing campaigns to completion and report on results across all channels
• Prepare direct mail data and media for distribution and coordinate with mail house
• Coordinate distribution of campaign materials to all branch locations
• Administer social media efforts
• Coordinate  print marketing materials such as brochures and mailers by writing copy and formatting content and graphics
• Create support materials
• Gather member/product testimonials, including video, for use in all channels
• Develop web forms and surveys for the collection of data and member feedback
• Coordinate materials for in-house  lobby video displays and update regularly
• Maintain and update audio library for phone hold system
• Update ad banners in home banking and on the website on a regular basis
• Assist with promotional activities
• Collaborate with colleagues in other departments, including sales, compliance, lending, e-commerce, and training
• Research and update competitor database to conduct comparative analysis of company performance in the market
• Assist with sales presentations by gathering relevant resources including proposals, slide decks, videos, quotations, and other information as requested
• Coordinate development, printing, and distribution of monthly statement inserts
• Develop fillable forms
• Analyze data compiled from questionnaires and other market research
• Analyze data to uncover industry trends

Digital Marketing Assistant Requirements and Qualifications

• Previous experience in sales and marketing
• Receptive to opportunities for continuing education and professional development
• Proficient in the use of computers, particularly marketing technology applications
• Ability to handle multiple projects with varied timelines
• Strong problem-solving skills
• Video development experience is a plus
• Ability to adapt to change in a fast-paced environment
• Exceptional verbal and written communication skills; Must exhibit strong understanding of grammar, spelling, and punctuation. Excellent public speaking and interpersonal skills
• Commercial awareness of the marketing industry and current developments

 Hourly Rate.  DOE.  EOE.

La Capitol Federal Credit Union is seeking a Community Relationship Specialist with 2-3+ years experience. The position is repsonsible for developing a strategic plan for development of new business and provide steps for implementation, cultivating new and maintain existing relationships with realtors and coordinate corporate sponsorships and community activities with senior and branch management.

Duties include, but are not limited to:

• Monitoring the budget for business development to remain on track with projected expenses.
• Working professionally and effectively with realtors in promoting the credit union.
• Brainstorming and research statewide community outreach opportunities to increase visibility and help build a positive corporate brand identity.
• Working with senior and branch management to coordinate maintaining a visible presence in the credit union's statewide local and sponsorship communities. Promote the credit union in business, community, and charitable organizations and activities. Engaging and motivating staff to participate in community involvement.
• Providing timely follow-up with member, employee, and other public inquiries regarding community involvement.
• Assisting with branch marketing visits and events.

Sales, and prior PR experience is preferred. Excellent Benefits. EOE

La Capitol Federal Credit Union has an immediate opening for a full-time experienced Member Service Officer (Teller) for our Houma Branch.  All candidates should have 1-2 years of bank, credit union or cash handling experience.  A dependable, accurate, self-motivated individual is preferred.    Candidate would handle daily cash transactions as well as work to identify specific credit union products that would enhance the financial well-being of the member. Hourly rate depends on experience. EOE. Excellent Benefits.