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La Capitol's culture is rooted deep in our core values. We commit ourselves to giving outstanding service. We believe that it is an honor and a privilege to serve our members and we pride ourselves in making them our top priority. That is why we offer our employees a career, not just a job. Do you want to be the newest member of our team? Apply now if so!
Summary: Review credit union policies and procedures to ensure compliance with all related laws and regulations applicable to the credit union. Recommend policy changes to senior management and/or the Board of Directors that will facilitate the credit union’s compliance program, reduce risk, and reflect changes in regulations. Update and disseminate information regarding laws and regulations.
Essential Duties and Responsibilities:
Education and/or Experience:
Bachelor's degree (B. A.) from four-year college or university; and two or more years of related progressive experience in BSA, State and Federal regulatory compliance and/or training; or equivalent combination of education and experience.
Certificates, Licenses, Registrations:
Knowledge/Skills/Abilities:
Member Service Officer – Monroe
La Capitol Federal Credit Union has an immediate opening for a experienced Member Service Officer (Teller) in our branch office located in Monroe, Louisiana. Candidate would be responsible for daily cash transactions as well as identify specific credit union products that would enhance the financial well-being of members. Must deliver outstanding service to both internal and external members, have an outgoing personality, be dependable, accurate, and professional, cross-sell products and services and meet on-going training expectations to stay knowledgeable of policies and procedures. Ideal candidate will have 1-2 years of banking, credit union or cash handling experience.
Essential Duties and Responsibilities:
Education and/or Experience:
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Member Service Specialist (MSS) - Metairie
We are looking for a Member Service Specialist to join our Metairie branch. This role will be responsible for assisting members with day to day transactions; as well identifying and offering Credit Union products and services to best fit the needs of our members. MSS must deliver outstanding service to both internal and external members, have an outgoing personality, be dependable, accurate, and professional, cross-sell products and services, meet on-going training expectations to stay knowledgeable of policies and procedures.
Education and/or Experience:
Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Essential Duties and Responsibilities:
We are currently seeking for a Branch Manager in our Hammond location. Manage the administrative and member service activities of the credit union. This includes overseeing and directing all activities of the branch
offices. Ensure that all products and services of the credit union are promoted and that quality member service is delivered to all members.
Responsibilities Include:
Education and/or Experience:
Reasoning Ability:
Computer Skills:
We are seeking a team-oriented experienced Administrative Sales Assistant who can assist and support the Sales Department. This position supports credit union goals and objectives by providing administrative and operational support to the credit union's sales team.
Essential Duties and Responsibilities:
Qualifications
LaCap is seeking an Accounts Control Collector who is responsible for the control of late and/or delinquent loan accounts and pending late payment reminders. Make follow up telephone calls on delinquent loan accounts and maintain accurate records on delinquent loan accounts. Optimize collections on accounts while balancing the goodwill of members with the overall business interests of the credit union.
Qualifications: Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Candidate must have experience working in positions that require heavy telephone communication to meet daily goals. Experience in the debt collection process in all stages of delinquency is preferred.
Member Service Officer (Part Time) – Siegen Lane
La Capitol Federal Credit Union has an immediate opening for a part time Member Service Officer (Teller) in our branch office located in Baton Rouge at our Siegen Lane location. Candidate would be responsible for daily cash transactions as well as identify specific credit union products that would enhance the financial well-being of members. Must deliver outstanding service to both internal and external members, have an outgoing personality, be dependable, accurate, and professional, cross-sell products and services and meet on-going training expectations to stay knowledgeable of policies and procedures. Ideal candidate will have 1-2 years of banking, credit union or cash handling experience.
Essential Duties and Responsibilities:
Education and/or Experience:
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Language Skills:
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills:
To perform this job successfully, an individual must have computer background experience. Financial software experience is a plus.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
Work Environment:
This role is required to work in the branch office.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
La Capitol Federal Credit Union is an Equal Opportunity Employer.
Member Service Specialist (MSS) - BR Main Branch
We are looking for a Member Service Specialist to join our Baton Rouge Main branch located in downtown Baton Rouge. This role will be responsible for assisting members with day to day transactions; as well identifying and offering Credit Union products and services to best fit the needs of our members. MSS must deliver outstanding service to both internal and external members, have an outgoing personality, be dependable, accurate, and professional, cross-sell products and services, meet on-going training expectations to stay knowledgeable of policies and procedures.
Education and/or Experience:
Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Essential Duties and Responsibilities:
We are seeking a Collections Manager. If you are an ambitious, results oriented person, who has a natural gift for talking to people, we have an opportunity for you to come and join our team. We offer a competitive salary, benefits, paid time off, and a professional office environment.
The Collections Manager is responsible for the management of all aspects of their collection team. This may include managing and executing programs, policies, and systems to minimize delinquency and reduce losses. In addition, this position will be responsible for hiring, training, developing and motivating a Collections team to ensure business opportunities are maximized.
Ideal candidate will have a proven ability to build partnerships and direct teams and a commitment to exemplifying the highest integrity and professional business standards.
Qualifications:
Responsibilities include:
If you would like to apply for a position at La Cap, you may submit your resume via one of the methods listed below, or stop by any La Cap branch to fill out our Employment Application. All correspondence should be marked ATTN: Human Resources, please include the name of the position you are applying for and the location.
Fax:
225.342.5067
U.S. Postal Service Mail:
La Capitol Federal Credit Union
P.O. Box 3398
Baton Rouge, LA 70821-3398
Email:
cmccoun@lacapfcu.org
If you have questions about applying for a job at La Cap, you can contact the HR Department at cmccoun@lacapfcu.org or by calling 225.342.5055 or 800.522.2748.
La Capitol Federal Credit Union is an Equal Opportunity Employer.
Equal Employment Opportunity
Employee Polygraph Protection Act
Family and Medical Leave Act
E-Verify
Right to Work