Careers

La Capitol is seeking a Consumer & Indirect Lending Manager that is responsible for organizing, planning and directing the credit unions functions relating to the Consumer Lending and Indirect Lending for the credit union to establish goals.

Responsibilities Include:

• Direct the activities of Loan Originators and Processors.
• Supervision of the loan portfolio operations and pipeline management.
• Keep informed of market conditions; maintain corporate records and reports concerning loan production and report loan production to the management.

• Oversee the consumer lending process in its entirety including but not limited to the loan origination process, underwriting, processing, file maintenance and processes that flow into other departments.
• Ensure that all loan files contain all necessary documents for compliance to NCUA rules and regulations, and confirm accuracy of document data.
• Implement lending policies and procedures that protect the credit union and members’ best interest.  Either directly or through subordinates, oversees the indirect lending program and all of its operations.
• Review loan underwriting for soundness of decisions.
• Monitor rates and pricing for the consumer loans to ensure competitiveness with the marketplace.  Monitor the marketplace for changes in the industry or changing trends and report the finding to management in a manner that allows the credit union to react competitively. 

Qualifications: 

• Associate's degree (A. A.) or equivalent from two-year College or technical school and five years related experience and/or training.
• Bachelor’s degree and management experience is preferred.

Content Manager

Do you love crafting messages that people are powerless to resist, and do you enjoy learning and working with ever changing technology? If you’ve answered yes to these, and have 5 years of relevant content development and marketing experience, we have an exciting Content Manager position you need to consider!

La Capitol Federal Credit Union seeks a full-time Content Manager to support the sales and marketing team. The Content Manager position will assist with and manage the development, implementation, and analysis of content on various platforms. The ideal candidate will have strong written communication skills, a strong understanding of outbound email and targeting campaigns, and a detailed understanding of website analytics.

Content Manager Duties and Responsibilities

• Develop outbound emails and drip marketing for targeted and general membership campaigns
• Copywriting for newsletters, emails, web content and other needs
• Track marketing campaigns to completion and report on results across all channels
• Prepare direct mail data and media for distribution and coordinate with mail house
• Coordinate development, printing, and distribution of monthly statement inserts
• Coordinate distribution of campaign materials to all branch locations
• Assist with social media efforts
• Coordinate print marketing materials such as brochures and mailers by writing copy and formatting content and graphics
• Create support materials, including PDF forms for all departments
• Gather member/product testimonials, including video, for use in all channels
• Develop web forms and surveys for the collection of data and member feedback
• Coordinate materials for in-house lobby video displays and update regularly
• Maintain and update audio library for phone hold system
• Website updates/maintenance
• Assist with promotional activities
• Collaborate with colleagues in other departments, including sales, compliance, lending, e-commerce, and training
• Research and update competitor database to conduct a comparative analysis of company performance in the market
• Analyze data compiled from questionnaires and other market research
• Analyze data to uncover industry trends

Content Manager Requirements and Qualifications

• Bachelor's Degree in Communications, Journalism, English or related field required. 
• Three to five years of relevant content development and marketing experience
• Exceptional verbal and written communication skills; must exhibit a strong understanding of grammar, spelling, and punctuation.
• Proficient in Microsoft Office
  • Excel
  • Word
  • Adobe Creative Cloud
• Ability to handle multiple projects with varied timelines
• Strong problem-solving skills
• Receptive to opportunities for continuing education and professional development
• Video content development experience is a plus

Ability to adapt to change in a fast-paced environment

Payroll and Benefits Specialist will process all data and forms pertinent to payroll, including supporting documentation, tax payments, audit trails, and permanent employee records. Ensure accuracy of information and compliance with State and Federal regulations pertaining to payroll. Prepare all necessary supporting documents and reports, and maintain complete confidentiality throughout the process.

Job Responsibilities

• Perform all in‐house payroll procedures, such as entering automated payroll data, processing employee time and attendance, preparing monthly journal entries, maintaining employee tax deductions and exemptions. Monitor the payroll data for accuracy for each payroll.
• Monitor employee data files online, including medical leave, personal leave, vacation, benefits, promotions, and terminations. Ensure that documentation trails are complete and up‐to‐date.
• Prepare payroll reports on leave, sick time, vacation, and/or PTO usage.
• Make salary adjustments online as directed by the human resources director/manager.
• Prepare cash deposits, receipts, and payroll tax filings. Process labor and wage corrections as needed.
• Prepare and submit governmental reports and tax deposits.
• Perform employee salary forecasts and analyses for the credit union as necessary.
• Work closely with the accounting department to ensure proper employee record maintenance and the accuracy of information entered into employee records regarding payroll and benefits.
• May prepare and forward appraisal forms to supervisors for completion; record, file, and follow up on return of completed appraisal forms; set up new appraisal dates. Compute salary changes; prepare status forms, and distribute paychecks.

Requirements:

• Bachelor’s degree is preferred. Associates degree in HR, Accounting or other business related field is required. 2+ years’ of payroll processing experience preferred.
• Must have clear understanding of compliance requirements and federal/state regulations pertaining to ERISA, COBRA, FMLA, ADA, Workers Compensation, Medicare and Social Security.

Mortgage Loan Originator will complete mortgage transactions and applications between loan establishment, sellers, and borrowers. To perform this job successfully, an individual must be very detail oriented, knowledge of Spreadsheet software and Word Processing software and the ability to deal with problems involving several concrete variables in standardized situations.

Qualifications: Associate's degree (A. A.) or equivalent from two-year college or technical school; or one year related experience and/or training; or equivalent combination of education and experience. Nationwide Mortgage License is required.

Summary: Review credit union policies and procedures to ensure compliance with all related laws and regulations applicable to the credit union. Recommend policy changes to senior management and/or the Board of Directors that will facilitate the credit union’s compliance program, reduce risk, and reflect changes in regulations. Update and disseminate information regarding laws and regulations.

Essential Duties and Responsibilities:

• Assumes responsibility for the Credit Union’s compliance with all applicable laws, rules and policies.
  • Assist BSA Officer with management of the Bank Secrecy Act (BSA) program.
  • Manages, implements, and ensures compliance with applicable financial laws and regulations. Analyzes and reports data as required. Reviews and implements regulatory changes.
  • Disseminates information, reviews disclosures, answers questions, and be a subject matter expert for the credit union on all compliance-related issues. Implements regulatory changes. Assesses risk potential of current procedures and assists with instituting new procedures that minimize loss exposure.
  • Ensures that any change in policy or procedure is communicated to impacted departments, or the credit union as a whole, with clarity. Follows up to ensure new procedures are understood and implemented.
  • Develops and implement corrective action procedures as necessary to ensure compliance with policies and procedures and to avoid future compliance problems.
  • Reviews and updates policies and procedures for strict compliance with regulations as well as safeguarding all credit union assets.
  • Recommend changes and improvements to audit procedures or policies and/or implement changes as directed.
  • Handles subpoenas for the credit union.
  • Assists in the development of the compliance training program.
  • Assist in the revision and/or design of forms or disclosures, in compliance with all State and Federal rules and regulations.
  • Assists with coordinating and conducting investigations of suspected and/or actual internal/external fraud.
• Assumes responsibility for establishing and maintaining effective communication and coordination with Credit Union personnel and management. To include; completing reports, records, and documents accurately and promptly; keeping management informed of area activities and of any significant problems or concerns; identifying training opportunities to improve personnel understanding of control procedures; attending meetings as required.
• Assumes responsibility for ensuring that professional business relationships are established and maintained with the community, Credit Union members, other financial institutions and regulatory professionals. Maintains the Credit Union's professional reputation, both internally and externally. Maintains and ensures the highest degree of confidentiality. Resolves requests, complaints, or problems promptly.
• Assumes responsibility for related duties as required or assigned.

Education and/or Experience:

Bachelor's degree (B. A.) from four-year college or university; and two or more years of related progressive experience in BSA, State and Federal regulatory compliance and/or training; or equivalent combination of education and experience.

Certificates, Licenses, Registrations:

• NAFCU Certified Compliance Officer (NCCO)
• Credit Union Compliance Expert (CUCE)
• BSA Compliance Certification  (BSACS, NCBSO or similar certification)

Knowledge/Skills/Abilities:

• Solid analytical and problem-solving abilities.
• Ability to interact with other departments and personnel.
• Strong oral and written communication skills.
• Strong project management skills.
• Good public relations abilities.
• Able to work well independently.
• Well organized with strong attention to detail.
• Thorough knowledge of Credit Union operations, procedures, and functions.
• Understanding of Credit Union products and services.
• Ability to operate related computer applications.
• Knowledge of word processing and spreadsheet applications, preferably Microsoft office software

Administrative Sales Assistant – part time

We are seeking a team-oriented experienced Administrative Sales Assistant who can assist and support the Sales Department. This position supports credit union goals and objectives by providing administrative and operational support to the credit union's sales team.

Essential Duties and Responsibilities:

• Assists and provides administrative support to the VP of Sales/Sales Department.
• Coordinates and schedules appointments, meetings, and events.
• Compiles reports and special assignments.
• Composes and communicates sales information to management and employees.
• Prepares sales presentations by compiling data, developing presentation formats and materials.
• Participates in and takes departmental meeting minutes.
• Maintains records and data using various automated systems.
• Serves as administrator on Sales platforms.
• Maintains promotional items inventory.
• Keeps vendor contacts up-to-date.
• Maintains PR and Business Development calendars and ensures events are coordinated with Marketing.

Qualifications

• High school diploma or equivalent required. Bachelor’s degree or community college diploma in office administration or a related discipline a plus.
• Minimum 2-3+ years administrative job-related experience
• Advanced Microsoft Office skills, with an ability to become familiar with credit unionch-specific programs and software
• Strong written and verbal communication skills
• Strong organizational, project management and problem-solving skills with impeccable multi-tasking abilities
• Exceptional interpersonal skills
• Data Analytics