Contact Us


Questions? Comments? We’d love to hear from you! Use the form below to send us a message, and a member of our team will get back to you as soon as possible.

Please note – online banking login issues, including password resets and unlock requests, cannot be processed through this contact or via email. For password assistance, please use the “Forgotten Password?” option below the online banking login field or call 800-522-2748, Option 3, (8 a.m.–6 p.m., Monday–Friday).

To report lost or stolen debit or credit cards, click here. Main Office - Baton Rouge, Louisiana

U.S. Postal Service Mail:
La Capitol Federal Credit Union
P.O. Box 3398
Baton Rouge, LA 70821-3398

Express Mail and/or Deliveries:
700 Main Street Baton Rouge, LA 70802

Phone: 800-522-2748 or 225-342-5055
Fax: 800-297-2717 or 225-342-9135
TEL-a-CAP: Telephone Transaction Service. Available 24/7
800-835-2227 or 225-342-9123
Real Estate Rate Line: 800-522-2748 or 225-342-5055, option 4

Member Service Line Hours. Available 24/7
800-522-2748 or 225-342-5055

For Vehicle Insurance Verification Only: La Capitol FCU, Control #2530, PO Box 2455, Sioux City, IA 51106