Fraud Prevention Resources

   

Sign up for Fraud Alerts for your La Cap Accounts

Setting up fraud alerts for your La Capitol Federal Credit Union debit or credit card is easy. This one simple action can help protect your card from unauthorized activity. It can save you valuable time and money by preventing criminals from fraudulently using your accounts or cards.

To get started, access fraud alerts from your desktop or mobile device by logging into home banking, then selecting the account you want to protect. Once you log into the account, you will see a link in the bar at the top of the page. Click that link to go to the fraud alerts setup page. Once there, you will be asked to enter your card information. At that point, you will receive a confirmation text message. Reply to the text message, and you can rest assured that your card is protected by fraud alerts.

Once you sign up for fraud alerts, you will receive automated messages on your mobile device via text or voice if a suspicious transaction is identified on your credit or debit card. You will then simply reply to the text to confirm that the transaction is fraudulent, or that you did indeed make the purchase.

Should your mobile number, or card number change in the future you’ll need to reregister your card with the new number in order to continue receiving alerts.

Fraud alerts from La Cap are only one of the many important ways we help to protect your accounts.

 

 

 

 

Stay Protected & Secure

Thieves may try to steal your personal information online, by phone or through the mail. These attempts are malicious and made to exploit those who are unaware. Here you will find information on common scams and learn how to protect yourself.

Pretext Calling

Pretext Calling is the practice of getting your personal information under false pretense by sending you a text message that asks you to call a specified number about your debit or credit card. Visit ftc.gov for more information.

Annual Credit Report

U.S. citizens are eligible to receive a free credit report once every 12 months from each of the nationwide consumer credit reporting companies: Equifax, Experian and TransUnion. Request a free copy of your credit report annually at annualcreditreport.com.

Equifax 1-800-685-1111
Experian 1-888-397-3742
Transunion 1-800-916-8800